Privacy policy
Effective Date: 25/09/2025
ARC Orthodontics (“ARC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our orthodontic planning software and services (collectively, the “Platform”).
By accessing or using our Platform, you agree to the terms of this Privacy Policy.
​
Information We Collect
We may collect the following types of information:
​
Personal Information
-
Name, email address, phone number
-
Professional credentials (for orthodontists)
-
Patient data (with consent and in compliance with applicable laws
​
​
Usage Data
-
IP address, browser type, device information
-
Pages visited, time spent, and interaction logs
​
Payment Information
-
Billing details (processed securely via third-party providers)
​
2. How We Use Your Information
We use your information to:
-
Provide and improve our orthodontic planning tools
-
Communicate with you about your account, services, or support requests
-
Personalize your experience on the Platform
-
Ensure compliance with legal and regulatory obligations
-
Process payments and manage subscriptions
​
3. Sharing Your Information
We do not sell your personal information. We may share it with:
-
Authorized service providers who help us operate the Platform
-
Legal authorities if required by law or to protect our rights
-
Healthcare professionals with your consent (for treatment planning)
​
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we encourage you to protect your login credentials.
​
5. HIPAA Compliance
ARC Orthodontics complies with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where relevant. Patient data is handled with strict confidentiality and used only for authorized treatment planning purposes.
​
6. Your Rights
Depending on your location, you may have rights to:
-
Access or correct your personal data
-
Request deletion of your data
-
Withdraw consent for data processing
-
File a complaint with a data protection authority
​
To exercise these rights, contact us at info@arc-aligners.com
​
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
​
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
​
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes your acceptance.
​
10. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
​